The company uniform team has been extensively reviewing the concerns over the fit of the dress with Brooks Brothers. They will be sending a communication either later today or tomorrow via CCS to everyone who has ordered a dress. The CCS message will include access to fit guides for the dresses and additional information related to alteration expense reimbursement.
As a reminder, to ensure we are able to properly address and resolve issues and concerns, please report all issues to the United Uniform team at uniform-communications@united.com and cc our MEC Uniform Committee at uniforms@unitedafa.org so that we can track the issues and work with the company to resolve them. For any shipping-related issues, contact the Brooks Brothers Customer Service team directly. They are available Monday to Friday from 7:00 AM to 7:00 PM CT by phone from the U.S. at 855-416-4463 or Internationally at 1-650-456-5680 or via email at unitedsupport@brooksbrothers.com.