Our Contract outlines how attendance and dependability are tracked using an attendance point system that is recorded in our electronic work history.
A common misconception is a belief that points are discipline. Flight Attendants should understand that points are not discipline. Points accumulate per occurrence and should be viewed as a form of a tracking or accounting system. As points accumulate to defined levels, Attendance Warnings are issued at specific thresholds outlined in the Contract and illustrated in the table below.
Attendance Warnings are the attendance discipline, not the individual occurrences that generate points.
CBA 2026 moved the language for Attendance and Dependability Point Values from Section 23 Investigations & Grievance in the JCBA to Section 22.D. Personnel Files.
